FAQ

Are Your Products Legal?

Yes, everything we sell has been determined by the ATF as a NON-FIREARM.

Sales Tax?

Any orders from Pennsylvania will include a surcharge of 6% for sales tax.

Basic Ordering Questions?

After contacting us through our “Order Now” page, an invoice will be generated and emailed out. I accept Money orders and credit cards through QuickBooks. There will be a 4% credit card fee added.

Out of Stock?

All emails and order requests will be answered, if an item is out of stock, no invoice will be sent. Instead your contact information will be saved, and your item is back in stock, then an invoice will be sent.

Shipping Restrictions?

We only ship inside the United States with the exception of New Jersey.

Do not order if you live in the state of New Jersey.

What is the shipping time/status of my order?

Our normal processing time is 5 days.

What is your cancellation/refund policy?

No cancellations will be accepted, in rare cases if Ben Edwards Designs LLC is responsible for a situation that does not meet the customers expectation, a refund will be discussed.

I am local, can I pick up my order?

No.

Shipping Costs?

Shipping will be based on USPS Flat Rate boxes.